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A never expected problem has been wondering most of the US Visa applicants across the globe. The suspected hardware snag at the state department's computer system has been not allowing the officials to process the bio-metric and other crucial data collected at the embassies and consulates.
According to the statement issued by the spokesman of the state department, John Kirby, the technical experts have been trying to fix the issue. Over 100 experts from both private and public sectors across the US are working to get a solution.
By next week, the problem could be solved and the visa processing work can be resumed, as per the media reports.
"Certainly we regret this inconvenience to travelers, recognize that this is causing hardship for those that are waiting for visas, and in some cases their family members or employers in the United States," Kirby said.
He also said, "That's why we're taking it so seriously. So we're going to get it done, we're going to get it done right, and we're not going to rush as well," while noting the importance of the issue.
"We're working on this as fast as we can, but it's important to get it done right. Of course, we're going to continue to post regular updates on our website," Kirby added.
Lakhs of travelers and students, including the job seekers and employees from various nations are awaiting the US visa to fly. This is really one of the severe technical problems faced by the government department.
-Kannamsai